Mountain-Movers

Yes, absolutely! &#x1F60A; Mountain-Movers is an established brand with a strong community and transparent leadership. &#x2705; Over 70,000 happy customers &#x2013; and counting!&#x2705; More than 11,000 genuine reviews from enthusiastic buyers&#x2705; Shipping from Germany for fast &amp; reliable service&#x2705; A dedicated team of over 10 people taking care of everything&#x2705; 40,000+ Instagram followers who share our vision We place great value on quality, customer satisfaction, and a smooth ordering process. If you have any questions or would like additional confirmation, feel free to reach out &#x2013; we want you to feel confident and cared for! &#x1F60A;&#x1F64F;

Yes, absolutely! 😊 Mountain-Movers is an established brand with a strong community and transparent leadership. ✅ Over 70,000 happy customers – and counting!. ✅ More than 11,000 genuine reviews from enthusiastic buyers. ✅ Shipping from Germany for fa

Can you trust Mountain-Movers?

General Information

Do I need a customer account to place an order?

Can I pre-order or reserve items?

What should I do if I haven't received a confirmation email?

Can I cancel my order?

Can I make changes to my order after it has been placed?

Why was my order/item cancelled?

Order

How do our Hoodies fit?

How do the shirts fit?

Not sure which size to choose?

Sizes

How can I purchase a gift card?

What should I do if I did not receive my gift card?

Can I combine multiple discount codes?

How do I redeem a gift card or discount code?

What happens to my gift card if I don’t use the full amount on an order?

What happens to my gift card if I return my order or parts of it, or if the order is cancelled?

Vouchers and discounts

Refunds & Cancellations

How long does shipping take?

Are there shipping costs?

What should I do if my package hasn’t arrived after 8 business days?

Can I track my package?

Will multiple packages be shipped?

Do I have to pay customs duties? (Switzerland, Non-EU)

Why can’t I track my shipment?

Can I still change when, how, and where my package will be delivered?

Shipping

How safe is the online payment?

What payment methods are available?

Can I change my payment method after placing the order?

My payment didn’t go through – what can I do?

How do I get my money back?

When will I receive my refund?

Why did I receive a payment reminder?

Payment & Refund

How does a return work?

What should I do if my order is defective, incorrect, or incomplete?

I am not happy with the goods, what can I do?

What happens if my order arrives damaged or faulty?

Can I return multiple orders in one package?

How do I know that you have received my return?

Do I have to return the free item as well?

Exchange and return period

Who bears the return costs?

Returns

Who can place a bulk order?

Do we receive special offers as a church or small group?  We love partnering with churches, house groups, and small groups – and we’re also happy to work with your own custom designs.  Of course, for larger orders, we’re more than happy to offer you

B2B: Can I sell your products in my store?

All about bulk orders

Can you trust Mountain-Movers?Updated 3 months ago