Can I cancel my order?Updated 3 months ago
Yes, you can cancel your order as long as it hasn’t been shipped yet and is still in production.
Here’s how it works:
- Act quickly: If you wish to cancel your order, please contact our customer service team as soon as possible. Once the order has entered the production and shipping process, cancellation is no longer possible.
- Refund: If your cancellation is successful, your refund will be issued via the original payment method used.
- Orders already shipped: If your order has already been dispatched, you can simply return it through our returns portal once you receive it.
If you're unsure whether a cancellation is still possible, feel free to reach out to us – we're happy to help! 😊