Mountain-Movers logo
Mountain-Movers logo

All articles

Can I cancel my order?Updated 3 months ago

Yes, you can cancel your order as long as it hasn't been shipped yet and is still in production.

Here's how it works:

Act quickly: If you'd like to cancel your order, please contact our customer service team as soon as possible. Once an order has entered the production and shipping process, it can no longer be cancelled.

Refund: If your cancellation is successful, you will receive a refund via the original payment method used.

Orders that have already been shipped: If your order has already been dispatched, you can simply return it through our returns portal once you receive it.

If you're unsure whether a cancellation is still possible, feel free to reach out to us – we’re happy to help! 😊


Was this article helpful?
Yes
No