How does a return work?Updated 3 months ago

We’re confident that you’ll love our products.

However, if something doesn’t fit or doesn’t meet your expectations, you can of course return or exchange the item within 14 days.

Please use our return form for this:

👉 https://www.mountain-movers.de/retoure

Important information about returns:

Damaged items or missing products must be reported to us in advance.

This is the only way we can ensure a full refund or replacement delivery.

If the 14-day return period is exceeded without prior agreement for an extension, the return will be automatically sent back to you.

If you have any questions, our customer service team is always happy to help.