Why was my order/item cancelled?Updated 3 months ago

Your order or certain items from it may have been cancelled for a variety of reasons:

• Item not available: In rare cases, a product may still appear as available at the time of your order but go out of stock shortly afterward.
• Payment issues: If a payment was unsuccessful or declined by your payment provider, the order may be cancelled automatically.
• Incomplete or incorrect address details: If the delivery address is incomplete or incorrect and we do not receive a response, the order may be cancelled.
• Duplicate order: If our system detects an accidental duplicate order, one of them may be cancelled.
• Manual cancellation: If you actively requested it, we have cancelled your order or specific items for you.

If you didn’t initiate a cancellation and are unsure why your order was cancelled, please contact our customer service – we’re happy to help! 😊