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Vouchers and discounts

How can I purchase a gift card?

You can find our gift cards directly in our online shop. Simply choose the desired amount and add the gift card to your shopping cart. Once your order is complete and payment has been successfully processed, you will receive the gift card by email. Y

What should I do if I did not receive my gift card?

If you haven’t received an email with your gift card, please first check your spam or promotions folder. The gift card is usually sent within a few minutes after successful payment to the email address you provided. If you can’t find it there either,

Can I combine multiple discount codes?

Please note: Unfortunately, it is not possible to combine multiple discount codes. Only one discount code can be applied per order – regardless of whether it’s a promotional code or a welcome discount. If you have multiple codes, you can use them for

How do I redeem a gift card or discount code?

You can easily redeem your code during checkout.Simply enter it in the designated field ("Gift card" or "Discount code") – the corresponding amount will then be automatically deducted from the total price.

What happens to my gift card if I don’t use the full amount on an order?

If you only used part of your gift card, the remaining balance will of course stay on the card.You can simply use it for your next order. If you experience any issues when redeeming the card or viewing the remaining balance, please contact our custom

What happens to my gift card if I return my order or parts of it, or if the order is cancelled?

If you cancel or return an order in which you used a gift card, the corresponding amount will automatically be credited back to the same gift card.The gift card will be reactivated and can be used again for your next order.